To make sure you have the best possible experience while traveling, get started by reading these simple tips about setting up your tours and interacting with your future hosts.
Increase your options
Increase your chance to choose the best tour for you by sending booking requests to multiple hosts at once. You will have the opportunity to choose an offer that is the best fit and value for your needs. It is also important to realize that not all hosts are available for the selected dates and hours you may want.
Give your local host information about yourself and be open regarding your expectations and the purpose of your visit so they can best respond to your requests
Get to know a local
Learn more about the local and the services he or she provides. Read their profiles and feel free to ask for any additional information.
Make sure to discuss all the details of the tour with your local host in advance. Knowing the tour duration, booking hours, tour routes, places to visit, timing and possible meeting points will save time and make things run more smoothly.
Individual or a group
Let your host know if you plan to come by yourself or in a group. There are no extra fees for extra people, but it is up to the local host to decide if he or she is okay with the number of guests that will be on the tour.
What's not included
Bear in mind that any extra expenses such as transportation, entrance fees, or any third party services you decide to acquire have to be paid by you and are not included in the local's hourly rate.
Payment and booking confirmation
Pay for your booking only when you have planned out your trip and are sure that you have chosen the right local host for your tour. Upfront payments via the Showaround platform are supported only for locals who hold an EEA bank account. However, you can pay in the local currency on the day of a tour. Make sure you discuss payment methods before going on a tour.
Keep in touch
Exchange contact information with your host and contact the person anytime you need to inform him or her about any changes made to your plans.
Let your host know what you look like or what you’ll be wearing so that you can recognize each other on the day of the tour.
Check your local host’s profile to see if they’re able to pick you up from your arrival location. If for some reason you aren’t sure where to go, don’t hesitate to contact your local host and ask for assistance.
Let's be real, there's nothing fashionable about being late when someone is expecting you. Be sure to contact your host and let him or her know about any delays you have. Don't forget to charge your phone before the tour!
Keep communication on Showaround
We strongly recommend that all written communication with your host stays on the Showaround platform. In case of any unexpected dispute, it will serve as a record of your interaction.
Contact us if you experience any trouble or have any questions about your booking before, during or even after your tour. We are always ready to help.